The strong evolution and growth of the "bring your own device" (BYOD) market has been acknowledged as the most advantageous trend for the expansion of the "unified communications and collaboration market." Bring your own device sales, which were worth USD 135.15 billion in 2017, are predicted to reach USD 350 billion in revenue by 2022, according to a World Forum report from 2018. A system called unified communication (UC) is used to combine different real-time communication tools and applications with the aim of enhancing business communication, collaboration, and productivity.

Integration of a unified communication solution with web applications, social media, email, and business tools like a customer relationship management (CRM) system are all possible. A unified communication solution offers advantages like better information prioritization, increased tool and application efficiency, cost savings, increased revenue from business processes, and improved customer service. It also improves the overall effectiveness of tools and applications like UC-as-a-Service (UCaaS). The UC system offers features like international conference calling, voicemail to email, paging systems, call routing/control, etc.

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The industry concentration ratio and the most recent developments for the market share are shown using tables, figures, graphs, and charts. The report covers product classification, application areas, and geographic regions to explain the perception and scope of the market. Both quantitative and qualitative data from primary and secondary statistical sources are included in the study. This report offers detailed support for businesses and people interested in the market by providing important statistics on the state of the industry. Enhancing the fundamental leadership capabilities of clients and new players in the industry is one of the main objectives of this report.

Top Key Players:

Cisco Systems Inc., Microsoft Corporation, IBM Corporation, Hewlett Packard Enterprise, Verizon Communications Inc., Polycom Inc., and others are some of the major players in the market for unified communication solutions.

The Regional Evaluation

Due to significant investments made by regional governments and top players in the region for technological advancement in unified communications as a service (UCaaS), North America is anticipated to be the largest market for unified communication solutions over the forecasted period. NEC Corporation and Hewlett Packard Enterprise collaborated to develop UC solutions in April 2017, securing new opportunities in developed nations like the US and Canada. This partnership has helped businesses adopt mobile-first networking services more quickly and increase productivity using UC.

The "Unified Communication Market" by Fortune Business Insights is a comprehensive analysis of the market that spans over 60 geographies and offers high-level market segmentation for each one. In the section on regional and national breakdowns, the market in each geography is examined, along with market size by region and nation. It also evaluates the market's past and projected growth, highlights significant trends, and discusses corporate expansion strategies.

Segmentation of the Global Unified Communication Market

By Application: 

  • Video

  • Telephony

  • Conferencing

  • Mobility

  • Unified Messaging

  • IM and Presence

  • Contact Centre

By Industry Vertical: 

  • Energy and Utilities

  •  IT and Telecom

  • Retail

  • Healthcare

  • Manufacturing

  • BFSI

  • Aerospace and Defense

  • Others

By Region

  • North America (U.S., Canada, and Mexico)

  • Europe (U.K., Germany, France, Italy, Spain, Russia, Benelux, Nordics, and Rest of Europe)

  • Asia Pacific (China, India, Japan, South Korea, ASEAN, Oceania, and Rest of Asia Pacific)

  • Middle East & Africa (Turkey, Israel, GCC, North Africa, South Africa, and Rest of MEA)

  • South America (Brazil, Argentina, and Rest of South America

The study examines several crucial elements to comprehend the market, such as the most recent market dynamics, growth potential, development trends, market challenges, development threats, and risk factors. The information is easy to understand thanks to this comprehensive market overview. In addition to offering short- and long-term market forecasts, the study provides an analytical stance on the pertinent global market sector.

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The report considers the following significant parameters:

  • Size of the global market (in terms of both value and volume), by important business segments, and by promising and developing regions

  • Trends that could influence the market

  • Options and preferences of consumers, as well as the landscape of vendors and suppliers

  • Opportunities for growth that are anticipated during the forecast period

  • Problems and restrictions faced by the industry

  • Dynamic and trending patterns of consumer spending

  • Additional advancements

The Report Responds to the following Frequently Asked Questions

  • How much money is made on the market globally through sales, production, and consumption?

  • Who are the leading manufacturers in the Market globally?

  • Which goods/market segments/applications/fields should I invest in during the market assessment period?

  • What challenges and opportunities do global market vendors face?

  • What are the main market trends that are influencing the market's expansion?

  • How big is the market at the national and regional levels?

  • What are the main effects predicted by Porter's five forces model?

  • What tactical approaches are thought to be advantageous for entering the market?

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