Casino Management Systems Industry Overview

The global casino management systems market size was valued at USD 7.16 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 14.9% from 2023 to 2030.

The surging demand for innovative technologies in the gaming industry is expected to spur the demand for casino management systems. The increasing legalization and rising number of gaming establishments are projected to be critical factors positively impacting market growth in the near future. Additionally, the growing number of gambling clubs worldwide is paving the way for the growth of the casino management systems market. For instance, according to the American Gaming Association (AGA), the number of gaming clubs in the U.S. stood at 979 in 2018. Thus, the U.S. accounted for the highest number of casinos in the world.

Gather more insights about the market drivers, restrains and growth of the Casino Management Systems Market

The industry has been witnessing significant changes over the past few years in terms of technology, and gaming experience offered to patrons. Casinos are heavily reliant on customer retention and focus on improving the quality of services in a bid to deliver a much more personalized experience. Gaming clubs incorporate a variety of disparate systems that collect a wide range of data on customers and floor operations. Casino management systems offer a centralized system to collect data from various systems enabling gaming club operators to streamline their operations and enhance the customer retention rate.

Casino management systems incorporate a variety of functional modules that cater to various aspects of gaming club operations, such as management systems, accounting and analytics tools, and security and surveillance systems. These tools and systems can track customer and employee activity across the gaming club floor and maintain a database for future reference. Furthermore, the casino management system also provides various analytical software and tools that assist in analyzing and understanding customer and employee behavior to increase operational efficiency.

The increasing social acceptance of casinos and the expanding global casino footprint drive the market. Governments are permitting the establishment of gambling clubs in a bit to boost economic growth and promote international tourism. However, the legalization and rise of online gaming marketplaces have hindered the market's growth. Also, stringent government regulations pertaining to gaming laws and regulations are further anticipated to restrain the market growth.

The North America region has a mature casino market with over 1,700 operational casino establishments. The region is expected to dominate the market over the forecast period. Emerging economies including India, China, Brazil, and Middle Eastern countries are expected to witness significant growth over the forecast period owing to the ever-improving economic conditions, increasing middle-class population coupled with rising disposable income.

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Casino Management Systems Market Segmentation

Grand View Research has segmented the global casino management systems market based on application and region

Casino Management Systems Application Outlook (Revenue, USD Million, 2017 - 2030)

• Security & Surveillance
• Analytics
• Accounting & Cash Management
• Player Tracking
• Property Management
• Marketing & Promotions
• Others

Casino Management Systems Regional Outlook (Revenue, USD Million, 2017 - 2030)

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
• Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
• Latin America
  • Brazil
  • Mexico
• Middle East and Africa
  • Saudi Arabia
  • South Africa
  • UAE

Key Companies profiled:

• Konami Gaming, Inc.
• Light & Wonder, Inc.
• LGS
• Honeywell International, Inc.
• Aristocrat
• Next Level Security Systems, Inc.

Recent Developments

• In December 2022, Rivers Casino Portsmouth joined Rush Street Gaming's use of Konami Gaming's SYNKROS casino management system. The new casino, which opened in Portsmouth was Rush Street's fifth facility to use SYNKROS.
• In November 2022, NOVOMATIC AG, a gaming technology company based in Austria acquired a majority position in HBG Group, an Italian gaming concessionaire and technology provider. NOVOMATIC becomes one of the largest concessionaires in Italy and one of Europe's most important gaming marketplaces with this acquisition.
• In October 2022, Light & Wonder, Inc. the U.S.-based company in cross-platform games announced the acquisition of loyalty & marketing software provider, House Advantage. The acquisition helped Light & Wonder to expand its loyalty platform and offer a more comprehensive suite of solutions to its customers.
• In May 2022, Galaxy Gaming a manufacturer of casino table games and technology launched Triton Casino Systems, an all-new table game improved operating system. Triton Casino Systems is an advanced version of the company's previous system, the Bonus Jackpot System, and incorporates several additional features that improve the casino floor.

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